“We were recording the same data in three different places. I’m hoping with BatchMaster we can just do it once and call it a day.”

Polina Smith

Lab Director

Coseva

Customer

Coseva

Industry

Nutraceuticals

Location

Sandy, UT

Solution

BatchMaster Web ERP

Systems Replaced

Legacy food manufacturing system, Excel spreadsheets, and manual paper processes

Coseva Streamlines Nutraceutical Compliance with BatchMaster Web ERP

Founded in 2014 by Rob Gulbrandsen, Coseva has been a force in the nutraceutical industry for over a decade. Originally relying on contract manufacturers, the company made a strategic shift in 2020 to build its own facility to gain greater control over product quality. Today, Coseva handles everything from product development and manufacturing to bottling and shipping entirely in-house.

As the company expanded, leadership recognized that its existing processes could not keep pace with its ambitious growth trajectory or the rigorous demands of regulatory excellence.

The Need for a Modern, Integrated System

Before BatchMaster, Coseva struggled with a legacy food-manufacturing system that failed to address the unique complexities of the nutraceutical sector. This resulted in a fragmented environment where personnel were forced into “triple data entry,” recording information across Excel recipe sheets, the legacy system, and separate inventory spreadsheets.

“The data kept disappearing, and we would lose inventory randomly when they would do resets,” noted Lab Director Polina Smith. This instability, combined with a lack of automated traceability, made audit preparation difficult and complicated the company’s goal of achieving cGMP certification.

Why Coseva Chose BatchMaster Web ERP

Coseva discovered BatchMaster through an industry-specific webinar and chose the platform for its ability to handle formula-based manufacturing within a highly regulated environment.

Key factors influencing the decision included:

Elimination of Redundant Data Entry: BatchMaster provides a single, integrated source for all batch records, replacing manual, paper-heavy workflows.
Complete Lot Traceability: The system offers full visibility into raw materials and finished goods, featuring expiration notifications and improved material planning.
Built-in Compliance Support: The software provides the systemic controls necessary to maintain regulatory excellence and support ongoing cGMP certification efforts.
Scalability for New Product Lines: Coseva required a system that could manage the transition into complex new categories, including a recently acquired skincare brand.

Looking Ahead

With BatchMaster Web ERP, Coseva has established the foundation necessary to execute its aggressive growth plans, which include increasing production volume and manufacturing new brands in-house.

By making internal processes more consistent and “foolproof,” the system is expected to ease the growing pains associated with onboarding new personnel and expanding inventory.

“We are hoping for it to ease our growing pains. It will help us to streamline our batching processes and make things more efficient and less paper-heavy.”

— Tanner Gulbrandsen, Quality and Compliance Specialist, Coseva

About BatchMaster Software

BatchMaster Software is a leading provider of ERP solutions that help growing formula-based manufacturers streamline operations, reduce costs, and comply with stringent regulatory mandates. BatchMaster ERP is designed specifically for the Food, Nutraceuticals, Cosmetics, Pharmaceuticals, Chemicals, and Specialty Manufacturing industries, and can be deployed on-premise or in the cloud.

Contact Us

BatchMaster Software | 9861 Irvine Center Drive, Irvine, CA 92618 | 949-583-1646 |  sales@batchmaster.com

“The customization and the ability for BatchMaster and the system to incorporate everything that we needed worked very well with what we wanted. So it was kind of just like a good fit from the beginning.”

Chris Beekham

COO & Managing Partner

Florida Nutrition

Customer

Florida Nutrition, Inc.

Industry

Nutraceutical

Location

Tampa, Florida

Solution

BatchMaster with SAP Business One

Systems Replaced

Manual Systems

Florida Nutrition Enhances Efficiency and Scales Growth with BatchMaster ERP

Florida Nutrition is a contract manufacturer specializing in liquid dietary supplements, ranging from half-ounce to four-ounce bottles. Based in Tampa, they ship products across the continental United States and maintain a leadership position by focusing on high-quality, specialized manufacturing.

Key Results

Unified Information Access: Combined sales, quality management, and manufacturing into one platform, making all data readily available to the entire company.
GMP & USDA Organic Certification: Achieved rigorous industry certifications due to the software's advanced tracking and documentation capabilities.
End-to-End Traceability: Established a complete record for all materials, from initial purchase and receipt through testing and final usage.
Scalability for Growth: Created a modular infrastructure that allows for the addition of new features as the company expands.
Seamless Implementation: Completed the transition to the new system in a "pretty quick" two-to-three-week timeframe with start-to-finish support.

Challenges

Prior to implementing BatchMaster, Florida Nutrition faced significant efficiency hurdles due to departmental silos. “There were so many different departments doing different things,” explains Chris Beekham. The lack of a centralized system made information inaccessible, hindering the company’s ability to operate at peak efficiency. To grow, the company needed to integrate its customer relationship management (CRM), quality controls, and manufacturing processes into a single source of truth.

Solution

Florida Nutrition selected BatchMaster ERP with SAP Business One to bridge the gap between its manufacturing floor and its back-office operations.

Operational Consolidation: The system brought CRM modules and quality management together with the core manufacturing side.
Financial Drill-Down: Integrating the accounting side allows users to drill down into multiple facets—such as checking if a material passed quality or if a vendor has been paid—all in one spot.
Collaborative Deployment: BatchMaster provided on-site support from start to finish, simplifying the transition for the Florida Nutrition team.

Benefits

1. Complete Visibility and Efficiency: The implementation simplified daily operations by replacing manual tracking with digital accuracy. "One person can drill down into multiple facets of the system," says Beekham, ensuring that no department is waiting on information from another.
2. Rigorous Compliance and Tracking : The ability to track the entire material lifecycle—purchasing, receiving, usage, and testing—was instrumental in Florida Nutrition becoming certified for GMP and USDA Organic. All material records are now accurately maintained for the required periods without manual paperwork.
3. Foundation for Rapid Scaling: With a system that accommodates new modules and industry-developed features, Florida Nutrition is no longer limited by its software. The relationship between SAP and BatchMaster provides the integral support needed to scale the company "as fast as possible".

“The relationship between SAP and BatchMaster is integral, and we could not see ourselves without that software program.”

- Chris Beekham, COO & Managing Partner, Florida Nutrition

About BatchMaster Software

Contact Us

BatchMaster Software | 9861 Irvine Center Drive, Irvine, CA 92618 | 949-583-1646 |  sales@batchmaster.com

“BatchMaster has given us visibility and control of our entire process—from receiving raw materials to shipping finished goods. It has absolutely helped us grow.”

James McManus

IT and Systems Administrator

Bio-Botanica

Customer

Bio-Botanica

Industry

Nutraceuticals / Herbal Extracts

Location

Hauppauge, New York

Solution

BatchMaster ERP with SAP Business One

Systems Replaced

Various Legacy Systems

Botanical Ingredient Manufacturer Bio-Botanica Grows with BatchMaster ERP

For over 50 years, Bio-Botanica has produced high-quality botanical extracts used in dietary supplements, personal care, food, and pharmaceuticals. With a vertically integrated model, the company manages everything from sourcing raw botanicals to manufacturing and quality assurance in-house.

To support its growth and maintain compliance with stringent industry regulations, Bio-Botanica turned to BatchMaster ERP with SAP Business One. The system gave them real-time control over their inventory, production, and quality processes, enabling more accurate planning and data-driven decision-making.

KEY RESULTS

Improved visibility across the supply chain and production lifecycle
Enabled demand forecasting through accurate historical and real-time data
Gained tighter control of inventory, lot tracking, and expiration monitoring
Enhanced regulatory compliance with built-in quality checkpoints
Increased operational efficiency to support growth

CHALLENGES

As Bio-Botanica’s operations expanded, its legacy systems could no longer support the complex and regulated environment of botanical ingredient manufacturing. Manual processes slowed operations and introduced risks that could impact compliance and customer trust.

1. Manual Lot Tracking

Lot management was tracked by hand, making it difficult to trace raw materials through production to finished goods. This increased the risk of errors, especially during recalls or audits.
2. Time-Consuming Quality Control Paperwork

Quality checks relied on physical documents and spreadsheets, creating bottlenecks and slowing down the release of materials and products.
3. Allergen and Expiration Monitoring Risks

Without system-driven checks, monitoring allergen control points and expiration dates was prone to human error, risking compliance issues and potential product quality concerns.
4. Disparate Systems

As Bio-Botanica’s operations expanded, its legacy systems were unable to support the complex requirements of process manufacturing, particularly in a regulated environment. Manual processes and disparate systems created silos that hindered visibility and slowed down production planning.

“BatchMaster has given us a system we can grow with. It’s allowed us to become more efficient while continuing to uphold the quality we’re known for.”

- James McManus, IT and Systems Administrator, Bio-Botanica

Solution

The company sought a solution that could integrate manufacturing, inventory, and quality management while ensuring compliance with FDA, cGMP, and other regulatory standards.

Bio-Botanica selected BatchMaster ERP with SAP Business One for its deep functionality in process manufacturing and seamless integration across departments. The ERP system tracks and manages raw materials, formulas, in-process inventory, finished goods, and shipping, all within a single, centralized system.

BENEFITS

1. Improved Forecasting and Planning

BatchMaster provides real-time and historical data that helps Bio-Botanica accurately forecast demand and schedule production accordingly.
2. Regulatory Compliance and Quality Assurance

Built-in quality checkpoints and lot tracking have streamlined compliance processes, making audits smoother and more transparent. “We can trace every batch, every ingredient, and every step,” stated James Madden, Chief Operating Officer. “If there’s ever a recall or audit, we have immediate access to what we need.”
3. Operational Visibility & Inventory Control

From raw material intake to final packaging, the company now has end-to-end visibility and control, reducing errors and inefficiencies.
4. Scalability for Growth

The ERP platform has enabled Bio-Botanica to scale operations and add new product lines while maintaining high standards and efficiency.

Looking Ahead

With BatchMaster ERP, Bio-Botanica continues to meet the evolving needs of the nutraceutical and botanical extract markets. The system has become a critical foundation for its continued innovation, customer responsiveness, and regulatory excellence.

“BatchMaster has given us a system we can grow with,” said McManus. It’s allowed us to become more efficient while continuing to uphold the quality we’re known for.”

About BatchMaster Software

BatchMaster Software  is a leading provider of ERP solutions that help emerging and growing formula-based manufacturers streamline their operations and scale production while reducing costs and complying with changing customer demands and ever more stringent regulatory mandates. The company delivers industry-specific solutions for the Food, Beverage, Nutraceutical, Pharmaceutical, Cosmetics, Chemical, and other process industries. BatchMaster ERP is seamlessly embedded within SAP Business One, providing a comprehensive process manufacturing solution that is available both on-premise and in the cloud. BatchMaster Software has served the process manufacturing market for over 30 years, supporting thousands of customers worldwide.

Contact Us

BatchMaster Software | 9861 Irvine Center Drive, Irvine, CA 92618 | 949-583-1646 |  sales@batchmaster.com

“Anything that wasn’t compliant was immediately ruled out. We needed a solution that could work with us at the ground level and support our future growth.”

Harvey Bharaj

Quality Assurance Manager

Xseer Pharmaceuticals

Customer

Xseer Pharmaceuticals

Industry

Nutraceutical

Location

Los Angeles, CA

Solution

BatchMaster ERP QuickBooks Edition

Systems Replaced

Proprietary In-House App

Xseer Pharmaceuticals Streamlines Production and Ensures Compliance with BatchMaster ERP QuickBooks Edition

Xseer Pharmaceuticals is a California-based, family-run 503B outsourcing facility specializing in the production of non-patient-specific batched pharmaceuticals, primarily nutraceuticals, such as vitamin supplements. Operating under strict USP, GMP, and US Pharmacopeia guidelines, Xseer is committed to patient safety and pharmaceutical excellence. Its leadership and technicians are experienced healthcare professionals with a long history of service to their communities.

The Need for an Integrated System

As Xseer began validating its nutraceutical products, the company realized its existing systems couldn’t support future growth or regulatory demands. Financials were managed in QuickBooks, while production and inventory processes were handled through paper-based methods or an internally developed system that lacked electronic batch records and regulatory compliance features.

“We wanted to improve efficiency and material traceability for better inventory control from the start, including any materials used for testing, to the end of the process.”

- Harvey Bharaj, Quality Assurance Manager, Xseer Pharmaceutical

Why BatchMaster ERP QuickBooks Edition

Xseer sought a solution that could integrate with QuickBooks, meet stringent compliance standards, and scale with the business. After evaluating various options, including Oracle-based systems, MasterControl, and in-house development, Xseer selected BatchMaster ERP QuickBooks Edition.

“Anything that wasn’t compliant was immediately ruled out,” noted Bharaj. “We needed a solution that could work with us at the ground level and support our future growth.”

BatchMaster offered the industry-specific capabilities Xseer needed, from inventory and quality control to electronic batch records, all while fitting within the budget constraints of a startup. The onsite visit and live demonstration of BatchMaster’s functionality confirmed the decision.

What’s Ahead

With implementation underway, Xseer is preparing to digitize operations across its facility. The company plans to use BatchMaster’s barcode scanning, Manufacturing Execution System (MES), Warehouse Management System (WMS), and planning and scheduling modules to improve traceability, increase efficiency, and refine production scheduling.

“We need to ensure we have full traceability of all our materials, including raw materials, components, intermediaries, and finished goods,” Bharaj added. Once live, BatchMaster ERP QuickBooks Edition will provide the platform Xseer needs to eliminate paper-based systems, meet regulatory requirements for digital signatures and batch records, and support FDA and GMP validation. Ultimately, Xseer aims to expand its product line and grow its business nationally.

About BatchMaster Software

Contact Us

BatchMaster Software | 9861 Irvine Center Drive, Irvine, CA 92618 | 949-583-1646 |  sales@batchmaster.com

“BatchMaster gives us the structure and reliability to serve international clients, comply with strict regulations, and grow without compromising quality.”

Francisco Cáceres

CEO

Cunsa International

Customer

Cunsa International

Industry

Nutraceuticals

Location

Miami Lakes, FL

Solution

BME Web

Systems Replaced

None

Nutraceutical Leader Modernizes with BatchMaster ERP Integrated with QuickBooks

Cunsa International is a rapidly growing, leading private label nutraceutical company serving pharmacy chains, supermarkets, distributors, and specialty stores in Latin America, the Middle East, and Asia. With over 14 years of experience in product development and brand incubation, the American company, founded by Chileans, is currently expanding into new operations and in-house manufacturing facilities through its new headquarters in Florida.

Led by CEO Francisco Cáceres, Cunsa is known for its innovative “360° solution,” encompassing formulation, regulatory compliance, label and packaging design, commercial strategy, and now, large-scale manufacturing. “Our clients rely on us not only for production, but also for advice on market entry, regulatory compliance, and continuous product optimization,” said Cáceres.

SELECTION

Cunsa selected BatchMaster ERP after evaluating various systems. This evaluation encompassed strict traceability, regulatory compliance, and quality control requirements, all of which are crucial in the nutraceutical and pharmaceutical industries.

Cunsa was also attracted to BatchMaster’s ability to manage potency-based formulations, manage raw material variability, and ensure documented regulatory compliance across all countries. The integration of BatchMaster with QuickBooks, which Cunsa already uses for its finances, was key to the decision.

Cunsa Anticipates Significant Improvements in Global Operations and Compliance

Cunsa plans to begin production with the ERP in December 2025 and expects BatchMaster to provide comprehensive visibility and control across manufacturing, inventory, and compliance functions. The company’s global operations depend on regulatory alignment, and some customers require identical products registered in up to eight countries, each with different regulatory requirements.

“Our business depends on traceability, from raw material sourcing to final shipment. If a batch has an issue, we need to know exactly what changed, why, and how to respond.”

- Francisco Caceres, CEO, Cunsa International

Cunsa also expects BatchMaster to be a key support in material waste management, certificates of analysis, and destruction permits—crucial processes when handling high-cost or sensitive ingredients, which are very common in supplement production. “We work with raw materials that can cost more than USD 500 per kilo. Mistakes are not allowed,” Cáceres emphasized. BatchMaster allows Cunsa to track every gram.

The integration with QuickBooks will streamline financial reporting, budgeting, and forecasting, while replacing a legacy inventory system with one designed specifically for nutraceuticals. Cunsa expects this to reduce bottlenecks in customer service and production planning.

“I believe there will be a lot less double-entry (once BatchMaster is implemented). Staff have to create different reports and input them manually,” explained Cáceres. “So, being integrated, it should do it automatically, and I think that’s just going to free up a lot of man-hours.”

LOOKING AHEAD

As Cunsa integrates into direct manufacturing, BatchMaster ERP lays the foundation for scalable, compliant, and profitable operations. With its advanced quality control module and a design aligned with industry best practices, the system will help Cunsa compete in increasingly complex and competitive global markets.

“Our plan is not to reinvent the wheel; we want to align ourselves with proven best practices,” said Cáceres. “BatchMaster gives us the structure and reliability to serve international clients, comply with strict regulations, and grow without compromising quality.”

By choosing BatchMaster ERP, Cunsa International is investing in operational excellence, regulatory reliability, and a future of sustainable international expansion.

About BatchMaster Software

Contact Us

BatchMaster Software | 9861 Irvine Center Drive, Irvine, CA 92618 | 949-583-1646 |  sales@batchmaster.com

“We made the right choice with BatchMaster, and we are very happy and satisfied with it.”

Mr. Minsung Kim,

Head, ERP System,

Dong-A Pharmaceutical

Customer

Dong-A Socio Holdings, Dong-A ST, Dong-A Pharmaceutical and DM Bio

Location

Seoul, South Korea

Industry

Pharmaceuticals

Systems Replaced

In-house System

Solution

BatchMaster with SAP Business One

Dong-A Socio Group Streamlines Manufacturing and Compliance with BatchMaster

Dong-A Socio Holdings is one of South Korea’s leading pharmaceutical organizations, with businesses spanning ethical drugs, OTC products, biopharmaceuticals, APIs, medical equipment, and healthcare innovation. Through subsidiaries including Dong-A ST, Dong-A Pharmaceutical, and DM Bio, the company serves customers across South Korea and approximately 40 countries worldwide.

As the organization expanded and restructured into multiple specialized business units, Dong-A recognized the need for a modern ERP platform to unify operations, support compliance requirements, and improve visibility across all divisions.

To support this transformation, Dong-A selected BatchMaster Manufacturing for SAP Business One as its integrated process manufacturing ERP solution.

Challenges

Before implementing BatchMaster, Dong-A relied on a legacy in-house ERP system that struggled to keep pace with the growing complexity of its operations and regulatory requirements.

A majority of the company’s compliance-related struggles stemmed from the fact that the legacy system was not capable of managing the compliance needs of all three businesses. This resulted in insufficient control over the compliance activities and limited or no real-time compliance reporting, thus creating the need for a new system laden with proficient compliance management functionality.

As the Dong-A Group wanted to use the new ERP system for cGMP-critical operations, it also wanted the prospective software to have third-party testing and subsequent validation done. This was a pre-requisite for the company, as any such validation would have testified that the product is in line with FDA and global regulatory guidelines and meets all the FDA and cGMP standards. Another requirement of the software was third party manufacturing capability.

1. Managing Multiple Businesses on Separate Processes

Following a corporate restructuring, Dong-A needed a single ERP solution to support the unique manufacturing, financial, and operational requirements of multiple business divisions.

2. Meeting Strict Compliance Requirements

The company faced increasing pressure to comply with FDA regulations, GMP guidelines, and FDA 21 CFR Part 11 requirements while maintaining detailed manufacturing and quality records.

3. Limited Quality and Traceability Capabilities

Dong-A required stronger in-process quality control, lot traceability, CAPA management, and batch manufacturing record capabilities to improve compliance and operational oversight.

4. Outdated and Inflexible Legacy Software

The existing system lacked the scalability, flexibility, and industry-specific functionality needed to support evolving pharmaceutical manufacturing processes.

Solution

After evaluating several ERP providers, Dong-A selected BatchMaster Manufacturing for SAP Business One for its pharmaceutical-industry functionality, compliance capabilities, scalability, and seamless integration with SAP Business One.

“Our goal was to implement an ERP system that would be robust yet flexible,” explained Mr. Minsung Kim, Head of ERP System at Dong-A Pharmaceutical.

BatchMaster provided the company with integrated capabilities for:

Formula and batch management
Quality control and compliance tracking
FDA 21 CFR Part 11 compliance
GMP support and batch manufacturing records
Planning and scheduling
Inventory and lot traceability
CAPA and non-conformance management

The implementation also allowed Dong-A to standardize processes across multiple businesses while supporting each division’s unique operational requirements.

Key Results

Improved Compliance and GMP Management

BatchMaster Manufacturing helped Dong-A simplify compliance with GMP and FDA regulations by improving documentation, quality management, and traceability processes.

The company can now create and maintain Batch Manufacturing Records (BMRs) and Manufacturing Batch Records (MBRs) electronically, thereby replacing many previously manual, paper-based processes.

Integrated in-process quality control functionality also allows Dong-A to monitor production quality throughout manufacturing stages.

Enhanced Lot Traceability and Recall Readiness

With BatchMaster’s forward and backward traceability capabilities, Dong-A gained stronger control over raw materials and finished goods throughout production and distribution.

The system provides detailed lot tracking and improved visibility for audits, inspections, and compliance reporting.

Stronger Quality Management and CAPA Processes

BatchMaster enabled Dong-A to centralize quality testing, quarantine management, release procedures, rejection tracking, non-conformance handling, and CAPA processes within a single integrated platform.

This improved consistency, compliance oversight, and operational control across all divisions.

Unified Operations Across Multiple Business Units

One of the company’s biggest achievements was successfully integrating multiple subsidiaries and business processes into a single ERP environment.

BatchMaster’s flexibility allowed Dong-A to standardize critical operations while still supporting the unique requirements of each division.

Smooth Transition from Legacy Systems

Despite the complexity of replacing an aging ERP system across multiple businesses, the implementation process was completed successfully with strong support from the BatchMaster consulting team.

Pilot exercises and user training helped employees transition smoothly to the new system while improving collaboration across departments.

Looking Ahead

With BatchMaster Manufacturing for SAP Business One in place, Dong-A Socio Group now has a scalable, compliant, and fully integrated ERP platform to support continued growth and innovation across its pharmaceutical businesses.

The company strengthened its ability to manage compliance, quality, traceability, manufacturing, and planning processes while creating a unified operational foundation for the future.

About BatchMaster Software

BatchMaster Software is a leading provider of ERP solutions that help emerging and growing formula-based manufacturers streamline their operations and scale production while reducing costs and complying with changing customer demands and ever more stringent regulatory mandates. The company delivers industry-specific solutions for Food, Beverage, Nutraceuticals, Pharmaceuticals, Cosmetics, Chemicals, and other process industries. BatchMaster ERP is seamlessly embedded within SAP Business One, providing a comprehensive process manufacturing solution that is available on-premise and in the cloud. BatchMaster Software has served the process manufacturing market for over 30 years and supports thousands of customers worldwide.

Contact Us

“Materials are received into a quarantine location, on-site and within BatchMaster, and lot numbers are applied. Here we perform QC tests to verify that vendor raw material claims are correct.”

Tom Sharkey

Operations Manager

Primarch Manufacturing

Customer

Primarch Manufacturing, Inc.

Industry

Nutraceutical

Solution

BatchMaster Desktop ERP

Systems Replaced

Sage PFW

Primarch Manufacturing Strengthens Quality Control and Inventory Accuracy with BatchMaster

Primarch Manufacturing, Inc. provides custom manufacturing, formulation, and packaging services for the dietary supplement, functional food, and pharmaceutical industries. Known for delivering high-quality products with flexible pricing and minimums, the company has built its reputation on strict quality standards and exceptional customer service.

To support its manufacturing operations and maintain rigorous quality requirements, Primarch selected BatchMaster as its ERP platform after Sage retired its previous ERP system, Sage PFW.

Challenges

As a long-time Sage PFW user, Primarch needed a modern ERP solution to support its specialized manufacturing processes while improving usability, inventory management, and quality control.

1. Replacing an Unsupported Legacy ERP System

With Sage discontinuing support for PFW, Primarch needed a reliable ERP replacement that aligned closely with its existing manufacturing workflows and terminology to minimize disruption during implementation.

2. Maintaining Strict Quality and Quarantine Processes

Because product quality is central to Primarch’s business, the company required an ERP system capable of supporting detailed quarantine, lot-tracking, and quality-control procedures for incoming raw materials.

3. Improving Inventory Accuracy and Operational Efficiency

The company also needed stronger inventory visibility and more efficient processes across purchasing, manufacturing, and sales order management.

4. Supporting Audit and Compliance Readiness

As a GMP- and ISO 9001:2000-certified manufacturer, Primarch needed easier access to documentation and reporting for independent audits and FDA inspections.

Solution

Primarch selected BatchMaster because it closely matched the company’s manufacturing requirements and provided a familiar operational structure for employees transitioning from Sage PFW.

To ensure a smooth implementation, Primarch operated both systems in parallel during the final implementation phase, helping users build confidence before fully transitioning to BatchMaster.

“Running the solutions in parallel minimized questions during the Go Live phase,” explained Operations Manager Tom Sharkey.

BatchMaster provided integrated functionality for:

Key Results

Enhanced Quarantine and Quality Control Processes

BatchMaster helped Primarch strengthen its incoming material inspection and quarantine procedures.

Raw materials are now received into designated quarantine locations within both the warehouse and the ERP system, where lot numbers are assigned, and quality control testing is completed before materials are released for production.

“Using BatchMaster Purchasing to include this critical QC step is straightforward and supports our process,” shared Sharkey.

Improved Inventory Accuracy and Traceability

Inventory management and lot tracking are critical for Primarch’s manufacturing operations.

With BatchMaster, the company achieved improved inventory accuracy and greater visibility throughout the manufacturing lifecycle, helping reduce discrepancies and strengthen operational confidence.

“We’ve seen improvements using BatchMaster with our inventory being very accurate,” Sharkey noted.

Simplified Operations Across Departments

Primarch also experienced improved usability and streamlined workflows across purchasing, manufacturing, and sales order entry.

The company found BatchMaster easier to operate overall, allowing employees to focus more on customer manufacturing requirements rather than managing system limitations.

Better Audit Preparation and Documentation Access

BatchMaster improved Primarch’s ability to prepare for audits and compliance reviews by centralizing reporting and documentation. As a GMP and ISO-certified manufacturer subject to FDA audits, quick access to records and quality documentation is essential.

“BatchMaster makes it easier to have access to necessary reports and documents for independent audits,” stated Sharkey. The system’s reporting capabilities have helped streamline processes throughout the business while improving audit readiness.

Looking Ahead

With BatchMaster in place, Primarch Manufacturing strengthened its operational foundation with improved quality control, inventory accuracy, traceability, and compliance management.

The company continues to leverage BatchMaster to support its commitment to delivering high-quality manufacturing services while maintaining the flexibility and responsiveness its customers expect.

About BatchMaster Software

BatchMaster Software is a leading provider of ERP solutions that help formula-based manufacturers streamline their operations and scale production, while reducing costs and complying with changing customer demands and ever more stringent regulatory mandates. The company delivers industry specic solutions for Food, Beverage, Nutraceuticals, Pharmaceuticals, Cosmetics, Chemicals, and other process industries. BatchMaster Enterprise is a comprehensive process manufacturing solution with integration to QuickBooks, Sage 100 & Sage 300 and is available on premise and in the cloud. BatchMaster Software has been serving the process manufacturing market for over 30 years and supports thousands of customers worldwide.

Contact Us

BatchMaster Software | 9861 Irvine Center Drive, Irvine, CA 92618 | 949-583-1646 | sales@batchmaster.com

Customer

Coseva

Industry

Location

Solution

Systems Replaced

Coseva Streamlines Nutraceutical Compliance with BatchMaster Web ERP

The Need for a Modern, Integrated System

Why Coseva Chose BatchMaster Web ERP

Looking Ahead

About BatchMaster Software

Contact Us

Customer

Florida Nutrition, Inc.

Industry

Location

Solution

Systems Replaced

Florida Nutrition Enhances Efficiency and Scales Growth with BatchMaster ERP

Key Results

Challenges

Solution

Benefits

About BatchMaster Software

Contact Us

Customer

Bio-Botanica

Industry

Location

Solution

Systems Replaced

Botanical Ingredient Manufacturer Bio-Botanica Grows with BatchMaster ERP

KEY RESULTS

CHALLENGES

1. Manual Lot Tracking

2. Time-Consuming Quality Control Paperwork

3. Allergen and Expiration Monitoring Risks

4. Disparate Systems

Solution

BENEFITS

1. Improved Forecasting and Planning

2. Regulatory Compliance and Quality Assurance

3. Operational Visibility & Inventory Control

4. Scalability for Growth

Looking Ahead

About BatchMaster Software

Contact Us

Customer

Xseer Pharmaceuticals

Industry

Location

Solution

Systems Replaced

Xseer Pharmaceuticals Streamlines Production and Ensures Compliance with BatchMaster ERP QuickBooks Edition

The Need for an Integrated System

Why BatchMaster ERP QuickBooks Edition

What’s Ahead

About BatchMaster Software

Contact Us

Customer

Cunsa International

Industry

Location

Solution

Systems Replaced

Nutraceutical Leader Modernizes with BatchMaster ERP Integrated with QuickBooks

SELECTION

Cunsa Anticipates Significant Improvements in Global Operations and Compliance

LOOKING AHEAD

About BatchMaster Software

Contact Us

Customer

Dong-A Socio Holdings, Dong-A ST, Dong-A Pharmaceutical and DM Bio

Location

Industry

Systems Replaced

Solution

Dong-A Socio Group Streamlines Manufacturing and Compliance with BatchMaster

Challenges

1. Managing Multiple Businesses on Separate Processes