Meeting your project expectations
With over 25 years of implementation experience, BatchMaster Software follows a proven implementation methodology that is straight forward and comprehensive so that your delivered solution meets your expectations in terms of project cost, delivery time and delivered functionality.
BatchMaster Software dedicates a project team to your project, consisting of a Project Leader, Solution Consultants, Application Consultant, and Account Manager. These individuals have both the technical and process industry experience to ensure your successful implementation , including the support you need after go live.
Providing the guidance, training and support you need
Our project consultants are tasked to configure your solution so that it supports your business requirements and processes as well as meets your budget and return-on-investment expectations. Following our proven implementation methodology ensures that these objectives are met in the timeframe agreed upon.
Our project implementation plan is scalable depending on the size and complexity of your business, and can be broken down into these essential steps, each having its own set of activities and deliverables:
Kickoff & Discovery
Data Conversion and Migration
Setup, Configuration & Integrations
Customization & Reports
System Testing & Acceptance
Post Go-Live Support
Few key customer deliverables
Budget vs Actual
3rd Party Integration
Train the Trainer
online & On-Site Programs
3 Keys to Ensure Your Successful Implementation
These common situations will impact your project implementation:
- Users who really do not want to change the way things are currently done.
- Customer project leaders who find it difficult to make important decisions or project tradeoffs.
- Customer executives who are not deeply involved in the project anymore.
Helping your staff manage change
Whether you are implementing our manufacturing product suite or our end to end ERP solution, it’s a fact that the way your business operates will change. Our experienced consultants will help you prepare for the changes by providing you with a list of customer specific roles and activities that need to be performed during implementation. Let our user training programs convert your staff members into system advocates after they see the full potential of their new system and how it makes a positive impact on their daily jobs.