“BatchMaster ERP streamlines our process flows from the beginning to the end. Upper management recognizes this fact and is very happy that we have implemented this solution.”

Teri Patten-Leggett

Purchasing Manager

Solo Laboratories

Customer

Solo Laboratories

Industry

Personal Care and Cosmetics

Location

Broadview, IL

Solution

BatchMaster ERP with SAP Business One

Systems Replaced

Legacy BatchMaster

Solo Laboratories Streamlines Product Development and Manufacturing with BatchMaster ERP

Solo Laboratories is a contract manufacturer specializing in personal care, cosmetics, health and beauty products, topical OTC drugs, pet care products, and household and industrial formulations. As the company continued to grow, Solo Labs recognized the need for a fully integrated ERP platform capable of connecting formulation, production, inventory, quality control, and financial operations.

To support its expanding operations and improve operational visibility, Solo Laboratories selected BatchMaster with SAP Business One as its end-to-end process manufacturing ERP solution.

Challenges

Before implementing BatchMaster ERP, Solo Labs relied on separate systems for financials and formulation management, which created inefficiencies and limited operational visibility.

1. Disconnected Systems and Duplicate Data Entry

The company used Sage Financials alongside a legacy BatchMaster formulation system managed by a third-party consultant. Because the systems were not integrated, employees often had to enter data multiple times and manually search for information across applications.

2. Limited Access to Real-Time Information

Management needed a centralized ERP system capable of providing real-time operational data across purchasing, manufacturing, inventory, sales, and financial functions.

3. Managing Complex Product Development and Manufacturing Processes

As a custom formulator serving multiple industries, Solo Labs required strong capabilities in formulation, compounding, quality control, and production scheduling.

4. Improving Production Planning and Order Visibility

The company also needed better tools to prioritize sales orders, schedule production efficiently, and improve customer service responsiveness.

Solution

After evaluating multiple ERP solutions, including Sage and Acumatica, Solo Laboratories selected BatchMaster with SAP Business One because of its comprehensive process manufacturing functionality and formulation management capabilities.

“BatchMaster with SAP Business One was selected primarily due to its comprehensive formulation and compounding capabilities, and its simple conversion of specifications into production batch jobs,” explained Teri Patten-Leggett, Purchasing Manager and ERP Project Manager.

BatchMaster with SAP Business One provided integrated functionality for:

Formula and specification management
Production batch processing
Inventory and warehouse management
Quality control and quality assurance
Sales order and production scheduling
Financial management and reporting
Regulatory compliance support

The implementation process also emphasized data cleansing, user training, and process optimization to ensure long-term success.

Key Results

1. Streamlined Process Flows Across the Business

BatchMaster with SAP Business One unified Solo Labs’ operational workflows from sales orders through production, shipping, invoicing, and payment processing.

“BatchMaster with SAP Business One streamlines our process flows from the beginning to the end,” shared Patten-Leggett.

The integrated environment improved visibility across departments and allowed teams to access real-time information more efficiently.

2. Improved Production Scheduling and Order Management

BatchMaster ERP helps Solo Labs prioritize open sales orders based on shipping commitments and available inventory.

The system also supports production scheduling based on current inventory balances and customer demand, helping to improve fulfillment efficiency and responsiveness.

Customer service and sales teams now have immediate visibility into order status information, allowing them to respond to customer inquiries more quickly and accurately.

3. Enhanced Formula Management and Product Development

BatchMaster’s formulation functionality enables Solo Labs to reproduce, modify, and improve customer formulas while continuously introducing new products using the latest ingredient technologies.

The system provides greater flexibility for managing custom formulations across personal care, cosmetics, OTC, and industrial product lines.

4. Stronger Quality Control and Regulatory Compliance

As an FDA-registered drug manufacturing establishment, Solo Labs requires robust quality management and compliance controls.

BatchMaster’s integrated QC and QA capabilities help ensure that chemicals and finished products are tested in accordance with cGMP requirements and customer standards before production and shipment.

5. Increased Efficiency Through Integrated Processes

Compared to the company’s previous disconnected systems, users found BatchMaster with SAP Business One significantly reduced manual updates and duplicate work across purchasing, production, inventory, and order fulfillment.

The system provided streamlined workflows and shortcuts for completing linked operational tasks more efficiently.

6. Positioned for Future Warehouse and Planning Enhancements

Solo Labs continues to improve warehouse operations and plans to evaluate mobile warehousing and barcode-scanning capabilities to further streamline inventory movement, receiving, production, and shipping.

The company is also considering future implementation of advanced MPS and MRP functionality to automate production forecasting and purchasing as operational complexity increases.

In addition, Solo Labs is exploring integrations between BatchMaster with SAP Business One and leading software platforms in the cosmetics industry to further enhance formulation management, regulatory compliance, and product innovation.

Looking Ahead

With BatchMaster ERP and SAP Business One in place, Solo Laboratories has established a stronger operational foundation for continued growth, product innovation, and manufacturing efficiency.

The company continues to leverage BatchMaster to improve process visibility, streamline production workflows, strengthen compliance management, and support future operational automation initiatives.

About BatchMaster Software

BatchMaster Software is a leading provider of ERP solutions that help growing formula-based manufacturers streamline operations, reduce costs, and comply with stringent regulatory mandates. BatchMaster ERP is designed specifically for the Food, Nutraceuticals, Cosmetics, Pharmaceuticals, Chemicals, and Specialty Manufacturing industries, and can be deployed on-premise or in the cloud.