Rick Rockhill
Customer
Breeder’s Choice Pet Foods
Industry
Location
Solution
Premium Pet Food Manufacturer Streamlines Production, Quality, and Compliance with BatchMaster and SAP Business One
Key Results
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Gained full traceability and visibility across production and quality processes
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Reduced compliance risks with a positive release system and a QA-controlled manufacturing process
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Eliminated manual tracking challenges with an integrated ERP solution
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Improved procurement and purchasing workflows tied to production needs
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Supported growth by replacing an oversized legacy ERP with a right-sized, scalable solution
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Built user confidence through training and ease of system use
Challenges
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1. Manual Tracking of Lots and QA Approvals
Before BatchMaster, tracking lots and managing quality assurance involved manual processes that increased the risk of delays and errors.
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2. Inefficiencies in Procurement and Receiving
The company needed a better way to manage procurement. Previously, lab supplies and raw materials were ordered with limited visibility between purchasing, quality control, and accounting.
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3. Compliance Risks and Lack of Integration
With the older, oversized ERP system, concerns arose about maintaining compliance and ensuring quality documentation. Without seamless integration between production and financials, the company faced planning challenges and limited visibility into operations.
Solution
Benefits
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1. Automated Lot Tracking and Streamlined QA Approvals
With BatchMaster ERP, Breeder’s Choice replaced manual lot tracking and QA processes with automated controls. The system enforces quality holds on raw materials, manages positive release of finished goods, and ensures complete traceability across all nine steps of production, significantly reducing the risk of delays or errors.
The ERP’s positive release system ensures no product enters or leaves the plant without meeting quality standards. Raw materials are subjected to automatic quality control upon receipt, and finished goods are thoroughly tested before release, ensuring strict adherence to safety and compliance requirements. “Our quality assurance department depends on BatchMaster to assure that our positive release system maintains complete and total control of our entire manufacturing process,” explained Rockwell. -
2. Streamlined Procurement and Accounting
BatchMaster with SAP Business One ties together purchasing, receiving, quality control, and accounting, creating a seamless procurement process. The company can now generate purchase orders, receive goods under quality hold, and verify payment receipts, all within the same system, providing every department with real-time visibility into the supply chain. “Now, stated Rockwell, we can generate POs for the purchase of lab supplies, and then our accounting department can use that PO to verify the receipt of goods and make payment.”
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3. Integrated ERP for Complete Operational Visibility and Compliance
By implementing BatchMaster with SAP Business One, Breeder’s Choice eliminated siloed operations. The combined solution provides end-to-end visibility, consistent data management, and comprehensive compliance support, allowing the company to meet regulatory requirements while improving operational planning.
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4. Scalable, Right-Sized ERP
“SAP Business One is helpful because it allows us to track all the financial components of manufacturing and our business, along with the tie-in for the BatchMaster side of production,” said Rockwell. The combined solution delivers enterprise-grade capabilities in a system built for a company of their size. Breeder’s Choice staff have also become proficient at using the system with confidence.
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5. Poised for Growth and Continued Success
Breeder’s Choice is now positioned to scale operations without sacrificing quality. The company has confidence in its ability to manage production, ensure compliance, and meet customer demands.
