“Our plan is not to reinvent the wheel; we want to align ourselves with proven best practices,” said Cáceres. “BatchMaster gives us the structure and reliability to serve international clients, comply with strict regulations, and grow without compromising quality.”

Francisco Cáceres

CEO

Cunsa International

Customer

Cunsa International

Industry

Nutraceuticals

Location

Miami Lakes, FL

Solution

BME Web

Nutraceutical Leader Modernizes with BatchMaster ERP Integrated with QuickBooks

Cunsa International is a rapidly growing, leading private label nutraceutical company serving pharmacy chains, supermarkets, distributors, and specialty stores in Latin America, the Middle East, and Asia. With over 14 years of experience in product development and brand incubation, the American company, founded by Chileans, is currently expanding into new operations and in-house manufacturing facilities through its new headquarters in Florida.

Led by CEO Francisco Cáceres, Cunsa is known for its innovative “360° solution,” encompassing formulation, regulatory compliance, label and packaging design, commercial strategy, and now, large-scale manufacturing. “Our clients rely on us not only for production, but also for advice on market entry, regulatory compliance, and continuous product optimization,” said Cáceres.

SELECTION

Cunsa selected BatchMaster ERP after evaluating various systems. This evaluation encompassed strict traceability, regulatory compliance, and quality control requirements, all of which are crucial in the nutraceutical and pharmaceutical industries.

Cunsa was also attracted to BatchMaster’s ability to manage potency-based formulations, manage raw material variability, and ensure documented regulatory compliance across all countries. The integration of BatchMaster with QuickBooks, which Cunsa already uses for its finances, was key to the decision.

Cunsa Anticipates Significant Improvements in Global Operations and Compliance

Cunsa plans to begin production with the ERP in December 2025 and expects BatchMaster to provide comprehensive visibility and control across manufacturing, inventory, and compliance functions. The company’s global operations depend on regulatory alignment, and some customers require identical products registered in up to eight countries, each with different regulatory requirements.

“Our business depends on traceability, from raw material sourcing to final shipment. If a batch has an issue, we need to know exactly what changed, why, and how to respond,” said Cáceres. He added that working in markets like Asia and Central America, where climate and regulations affect product stability, requires robust quality and compliance systems.

Cunsa also expects BatchMaster to be a key support in material waste management, certificates of analysis, and destruction permits—crucial processes when handling high-cost or sensitive ingredients, which are very common in supplement production. “We work with raw materials that can cost more than USD 500 per kilo. Mistakes are not allowed,” Cáceres emphasized. BatchMaster allows Cunsa to track every gram.

The integration with QuickBooks will streamline financial reporting, budgeting, and forecasting, while replacing a legacy inventory system with one designed specifically for nutraceuticals. Cunsa expects this to reduce bottlenecks in customer service and production planning.

“I believe there will be a lot less double-entry (once BatchMaster is implemented). Staff have to create different reports and input them manually,” explained Cáceres. “So, being integrated, it should do it automatically, and I think that’s just going to free up a lot of man-hours.”

LOOKING AHEAD

As Cunsa integrates into direct manufacturing, BatchMaster ERP lays the foundation for scalable, compliant, and profitable operations. With its advanced quality control module and a design aligned with industry best practices, the system will help Cunsa compete in increasingly complex and competitive global markets.

By choosing BatchMaster ERP, Cunsa International is investing in operational excellence, regulatory reliability, and a future of sustainable international expansion.

About BatchMaster Software

BatchMaster Software  is a leading provider of ERP solutions that help emerging and growing formula-based manufacturers streamline their operations and scale production while reducing costs and complying with changing customer demands and ever more stringent regulatory mandates. The company delivers industry-specific solutions for the Food, Beverage, Nutraceutical, Pharmaceutical, Cosmetics, Chemical, and other process industries. BatchMaster ERP is seamlessly embedded within SAP Business One, providing a comprehensive process manufacturing solution that is available both on-premise and in the cloud. BatchMaster Software has served the process manufacturing market for over 30 years, supporting thousands of customers worldwide.