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Moving off AS/400 was a major step for us. BatchMaster gives us better visibility, stronger documentation, and a system that’s far easier to manage and scale.”
Nathan McFee
President & CEO

S.S.S. Company

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Customer

S.S.S. Company

Industry

Pharmaceuticals & Nutraceuticals (OTC)

Location

Atlanta, Georgia

Solution

BatchMaster Web ERP

Systems Replaced

AS/400 system

S.S.S. Company Modernizes Operations with BatchMaster Web ERP

Founded in 1867, S.S.S. Company is one of the oldest non-prescription drug manufacturers in the United States. Headquartered in Atlanta, Georgia, the company produces a wide range of over-the-counter creams, soaps, and herbal wellness products, including trusted brands like S.S.S. Tonic and Mother’s Friend cream.
With a legacy built over more than 150 years, the company has earned the trust of generations of consumers. As the business evolved, leadership recognized the need to modernize its manufacturing systems to improve visibility, reduce operational risk, and support future growth.
“We’ve been in business for a long time, and our systems reflected that,” said President & CEO Nathan McFee. “It became clear that to move forward, we needed technology that could support where we’re going, not just where we’ve been.”

The Need for a Modern, Integrated System

Prior to BatchMaster, S.S.S. Company relied on an aging AS/400 system, supported by spreadsheets stored on SharePoint and paper-based processes on the production floor. While familiar, this fragmented environment limited real-time visibility, consistency, and scalability across manufacturing and quality operations.
“We were managing critical processes across too many disconnected systems,” McFee explained, “which made it difficult to get the visibility and control we needed as the business continued to grow.”
At the same time, the company was planning a transition to QuickBooks Online and required a process manufacturing solution that could integrate seamlessly while delivering the depth needed for pharmaceutical and nutraceutical production.

Why S.S.S. Company Chose BatchMaster Web ERP

BatchMaster Web ERP stood out as the right solution to support both operational complexity and future growth.
Key factors influencing the decision included:

  • Purpose-Built for Process Manufacturing: BatchMaster delivers industry-specific functionality for pharmaceutical and nutraceutical production, supporting manufacturing, warehousing, quality control, and R&D within a unified system.

  • Flexible Financial Integration: With seamless integration to QuickBooks Online, S.S.S. Company was able to maintain its preferred financial platform while enhancing manufacturing capabilities.

  • Balanced, Scalable Solution: BatchMaster provided the depth needed without forcing a rigid, one-size-fits-all ERP approach. “BatchMaster offered manufacturing depth without forcing us into a one-size-fits-all ERP,” said McFee. “That flexibility was a big factor in our decision.”

  • Integrating Manufacturing with QuickBooks Online: BatchMaster provides a clear separation between financial management and manufacturing execution while keeping both systems fully connected, allowing for greater flexibility and control.

Looking Ahead

With BatchMaster Web ERP in place, S.S.S. Company has established a strong foundation for continued digital transformation.

Transitioning off AS/400 marked a major milestone, enabling improved visibility, stronger documentation, and a more scalable system to support future growth.
As the company looks ahead, BatchMaster will continue to support future integrations, process improvements, and operational excellence, while preserving the discipline and quality that have defined S.S.S. Company for over a century.

“Moving off AS/400 was a major step for us,” said McFee. “BatchMaster gives us better visibility, stronger documentation, and a system that’s far easier to manage and scale.”

— Nathan McFee, President & CEO, S.S.S. Company

About BatchMaster Software

BatchMaster Software is a leading provider of ERP solutions that help growing formula-based manufacturers streamline operations, reduce costs, and comply with stringent regulatory mandates. BatchMaster ERP is designed specifically for the Food, Nutraceuticals, Cosmetics, Pharmaceuticals, Chemicals, and Specialty Manufacturing industries, and can be deployed on-premise or in the cloud.

Contact Us

BatchMaster Software | 9861 Irvine Center Drive, Irvine, CA 92618 | 949-583-1646 |  sales@eworkplace.com