Our customers have found that training is a critical phase of implementation in order to successfully go-live with their BatchMaster solution. And with continued education and training, our customers found themselves implementing new features and optimizing their processes, and most importantly, maximizing the use of their software’s capabilities
BatchMaster implementation consultants follow our proven, standard training program to bring users up to speed as quick as possible. However, our project managers recognize that every customer is unique; and that our standard programs may need to be tailored to meet the needs of these users. So for these companies, a customized approach is one that can actually speed up the learning process and ensure that users have the information they need to confidently perform their tasks.
- Management, technical and staff training
- Training the trainers approach
- Continuing online education
Here’s what our Educational Services can do for you
Education begins at our initial kick-off meeting with user training given during implementation go live, and then continues with BatchMaster University programs, which provides online training, software certification, and “how-to” refreshers. During the training phase of the implementation project, a variety of User Acceptance Tests are given to the users to ensure they are trained and comfortable with the system.Most importantly, from implementation to support, users will learn tips and tricks for configuring their system, generating customized reports and getting the most out of their software.