Privacy policy

About Us

Privacy Policy

BatchMaster Software (hereinafter also “BatchMaster”) respects your preferences concerning the collection and use of your personal data. Our goal is to deliver content targeted to the industry you work in, the products you use, the role you play in your organization and your specific preferences. In order to provide you with relevant information, fulfill your specific requests and enhance your experience across our Website, we will at times request personal information from you. The information collected and how it is used will vary across the site. This policy is our way of letting you know how we collect information, what we collect it for and what choices you may have.

Data Collection

BatchMaster collects data from users in four principal ways.

  • Online registration entry forms

  • In the process of online purchases (transaction records) and sales inquiries

  • In emails sent to BatchMaster from users

  • Through automated means such as communications protocols and cookies

BatchMaster may receive data from you as part of the communication connection itself – the standard electronic greeting between your computer, the network, and our servers. This information often consists of network routing (where you came from), equipment information (browser type), date and time. At this time our server will also query your computer to see if there are “cookies” previously set by BatchMasterERP.com to facilitate login or other site navigation procedures. Some parts of the BatchMaster site use cookies to collect information about visitors’ use of the Website and to facilitate return visits. The information collected from cookies is tracked to enhance security and to improve the functionality of the Website by avoiding duplicate data entry during online registration. Cookies on the site may collect ta unique identifier and basic user profile information. Some cookies used by BatchMaster.com may remain on the user’s computer after they leave the Website (30 – 120 days expiration). In the future, as we enable further customization of the site, cookies will help in assuring that information provided to you will be the most relevant to your needs.

While we don’t offer an opt-out on the site for cookies, browsers do provide you with information and control over cookies. You can set your Web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie and determine what server your information is being returned to. You then have the opportunity to accept or reject the cookie. Additionally, you may set your browser to refuse all cookies or to accept only cookies returned to the originating servers. Users may generally disable the cookie feature on their browsers without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion. To learn more about cookies and browser functionality relating to cookies, please search for “cookies” in the help function of your browser.

Utilization of information:

To provide future service and support. Information collected for this purpose is both contact information and information related to solution and/or industry related requests. This information is also used to provide webinar, event, product, and service updates.

To select content. Information may be collected to help create Website content and navigation that is most relevant and user-friendly. This includes information collected as a result of site navigation as well as information provided in forms.

To respond to user inquiries and requests for information. This information includes contact us requests for further information. BatchMaster will pass contact information to the appropriate BatchMaster sales person, distributor or consultant for follow-up related to your request.

To provide various BatchMaster communities, such as partners, with relevant product alerts and updates. Updates are related to product releases, terms and special offers.

As a result of legal requirements. BatchMaster may be required to provide personally identifiable information to comply with legally-mandated reporting, disclosure or other legal process requirements.

Security of information:

BatchMaster is concerned with the security of the personally identifiable information we have collected and has in place reasonable measures to prevent unauthorized access to that information. These measures include policies, procedures, and technical elements relating to data access controls. In addition, BatchMaster uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details.

Policy Updates:

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Website notifying users of the change. In some cases, where we post the notice we will also send email notifications to those users who have opted to receive communications from us notifying them of the changes in our privacy practices.

We may update this policy from time to time to describe how new site features affect our use of your information and to let you know of new control and preference features that we provide you. You will be updated by email on changes in the privacy policy.