Some process manufacturers in the food, chemical, nutraceutical and life sciences industries turn to a generic, discrete software application to manage their business. Although these generic applications support their ‘front office’ needs, many process manufacturers discover that these applications do not manage the unique characteristics of their formulas, ingredients and finished goods, which results in several workarounds and inefficiencies.Read More
The COVID-19 pandemic has highlighted several vulnerabilities in many manufacturer’s business processes.
This blog highlights several software processes and functions that can help manufacturers maintain the health and safety of its works, while minimizing disruptions across various business processes.Read More
As a process manufacturer, your company probably has several documented policies, processes and procedures that support its corporate quality initiatives, as well as address your industry’s various regulations and guidelines (e.g. ISO, HACCP, OSHA, SOC, GHS, BRC/SQF, SOX). And if you are like many of our customers, you want to streamline all your quality related processes and reduce the amount of associated paperwork and spreadsheets using some form of quality management software.
After getting over my disgust of opening up a jar of ‘bad’ baby food, I ended up submitting a customer complaint to the company. So what happens next? I got a refund from the store, but what about the manufacturer? Did they do anything with my complaint?Read More