BatchMaster's "Annual Software Maintenance"
Guarantees that your software will always be on the current and latest version.
Why is this important? Most process manufacturers operate in heavily regulated environments, and those regulations change, or are added to, frequently. BatchMaster maintains a team whose sole purpose is to incorporate support for ALL relevant regulatory requirements into our software BEFORE you have to comply with them. The Annual Software Maintenance, in part, funds that initiative.
The way the world does business also changes over time, which means your suppliers and customers may change the way they work, and therefore so will you. BatchMaster listens to our customers when they tell us what changes we need to incorporate in our software to support those business practices.
As you expand into new markets, BatchMaster, a true global company, will help you meet the requirements of those markets – whether by translation or unique taxation and government regulatory support.
BatchMaster typically provides combined software maintenance and Technical Support Plans to give our customers complete confidence in the continued use of our software.